Frequently asked questions Releases

Chatty FAQ

Listen to messages

  • Follow these steps:

    1. Go to Chatty > Settings > Preferences > Voice output device and choose Multimedia audio.
    2. Open the Bluetooth Settings of your smartphone and check the following:
      • Call audio is activated.
      • Media/Multimedia audio is deactivated.

    If you still have problems setting this, leave us a comment on Chatty - Google+ or drop us a line to hello@chattylabs.com

  • To volume up your message reading and increase the quality of the sound try the next:

    1. Go to Chatty > Settings > Preferences > Voice output device and choose Multimedia audio.

    If you still have problems, leave us a comment on Chatty - Google+ or drop us a line to hello@chattylabs.com

  • Check Chatty is not optimized for Battery Usage

    Go to Settings > Battery > Battery Optimization in your mobile and check Chatty is in the list of Not optimized apps. Otherwise, follow the next steps:

    1. Select All aps
    2. Tap Chatty app
    3. Select Don't optimized

    If you still have problems with this, leave us a comment on Chatty - Google+ or drop us a line to hello@chattylabs.com

Reply messages

  • Say "Yes" or "No".

    • Chatty: Would you like to reply to David?
    • You: Yes
  • Say the message.

    • Chatty: ¿What is the message?
    • You: Ok. I'll be there in 10 minutes
  • Say "Yes" or "No".

    • Chatty: Would you like to send the message?
    • You: Yes
  • Check if Reply messages option is enable

    Go to Settings > Preferences in the app and check if Reply messages option is enabled.

    Add your Bluetooth device as a "trusted device"

    On some devices, due to security matters, when the phone is locked with a pattern, a password or by fingerprints, the replied message won't be sent.

    Follow this Android tutorial and add your Bluetooth devices as "trusted devices".

    Check if you have activated the Google voice typing

    Go to Settings > Language and input in your mobile and check if the Google voice typing option is activated.

    Check if your mobile microphone is working

    1. Open a WhatsApp chat.
    2. Tap on the textfield to open the keyboard.
    3. Look for an microphone icon on the keyboard and press it.
    4. Say a message aloud.
    5. Check if the message was written in the textfield.

    If you still have problems with this, leave us a comment on Chatty - Google+ or drop us a line to hello@chattylabs.com

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